Account and licences
Download a licence again, inspect its update period, release an old device binding and retrieve invoices from the account.
Support
A direct route from question to installation.
Your account contains licences, current downloads, device bindings and invoices. For a question that remains, contact us with the installation version and a concise description of what you observed.
Install and update
The Downloads area shows the published builds and the exact next steps. Existing data in the mounted /data directory remains in place during an update.
Useful diagnostic context
Include the FaceStream version, platform architecture and the step that failed. Do not email camera credentials, licence keys or images unless support explicitly requests them.
Need a person?
Support requests go directly by email. Include no secrets in the first message.